Established in 2022, our Cairo, Egypt operation delivers services and solutions as part of ADEC Workforce. Leveraging over 30 years of group experience, ADEC Egypt provides a range of business process outsourcing (BPO) services.
We help organizations from across industries streamline operations and manage costs effectively. Our services are underpinned by impact sourcing initiatives, creating employment for disadvantaged individuals in Egypt and globally.
Our Egypt operation supports a range of outsourcing services delivered by ADEC Workforce.
"The data insight team at ADEC [WorkForce] were absolutely brilliant in helping us to understand the issues with the sales channel. The team gave us what we needed to not only put in place measures to correct some of the initial issues, but also allowed us to challenge our suppliers to improve their own processes and systems so that we could avoid many of the issues at source. This was a massive programme of work, and never before had we had the level of support and insight that enabled us to drive improvements from first customer touch-point to service delivery. ADEC [WorkForce] enabled us to deliver significant cost savings and customer experience improvements and was a true partner throughout the process."